Terms of service
Welcome to the official website of SHWAHUA LIMITED (kunweisupply.com), where you will be able to customize a variety of high-quality wall paintings. In order to ensure that your shopping experience is smooth and safe, we hereby provide our terms of service. Please read and understand the following terms in detail before using our services.
1. Acceptance of Terms
By accessing and using the kunweisupply.com website (hereinafter referred to as "this site") and its related services, you agree to comply with and be bound by these Terms of Service and its related policies (including but not limited to Privacy Policy, Refund Policy, etc.). If you do not agree to these terms, please do not use our services.
2. Product Customization
On this site, you can customize different types of wall paintings. During the customization process, we will make wall paintings according to the requirements and information you provide. When submitting a customized order, you must ensure that the information provided (such as size, pattern, color, material, etc.) is accurate. Since customized products are made according to your personal needs, we cannot accept cancellation or change of orders once the order is confirmed and production begins.
3. Price and Payment
The prices of all wall painting products are subject to the prices published on this site. This site reserves the right to adjust prices according to market conditions and special promotions. Payment methods include but are not limited to credit cards, debit cards and other online payment platforms. All payment operations must be made through our secure payment channel.
4. Order Confirmation and Delivery
Once the order is confirmed, we will do our best to produce and ship according to the promised time. The product delivery time varies according to your custom requirements, location and transportation method. We will provide an estimated delivery time after the order is confirmed, but this time is only an estimate. The specific delivery time may be delayed due to force majeure factors (such as weather, traffic, etc.).
5. Transportation and Distribution
We provide nationwide delivery services. The freight will be displayed during the checkout process and may vary depending on the region and order quantity. Our cooperative logistics company will be responsible for delivery, but the company will not be liable for compensation for any liability caused by delays, damage or loss of the transportation company. When you receive the goods, be sure to check the integrity of the package and the product, and confirm with the courier if necessary.
6. Return and Exchange Policy
Because customized products are specially made for individual needs, we do not accept returns or exchanges unless there are manufacturing defects or errors in the products (such as printing errors, size errors, etc.). If the products you receive have quality problems or do not match your order, please contact our customer service team within 7 days after receiving the goods, and we will assist you in handling returns and exchanges.
7. Intellectual Property
All content on this website, including but not limited to graphics, designs, pictures, text, trademarks, logos, icons, audio clips and software, are the property of SHWAHUA LIMITED and are protected by relevant intellectual property laws. You may not copy, use or modify the content of this website in any form without the written permission of the company.
8. User Responsibility
You agree to comply with all applicable laws and regulations when using the services of this website, and ensure that any information you provide does not infringe the intellectual property rights or other legal rights of third parties. You may not use this website for any illegal or unethical activities.
9. Privacy Policy
We respect and protect your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use and protect your personal information. By using this website, you agree that we will process your personal information in accordance with the Privacy Policy.
10. Service Changes and Termination
We reserve the right to modify, suspend or terminate the services of this website at any time without prior notice. If the services of this website cannot be continued due to force majeure or any other reason, SHWAHUA LIMITED will try its best to notify users and deal with it according to the specific circumstances.
11. Disclaimer
SHWAHUA LIMITED is not responsible for any direct or indirect losses arising from the use of the services of this website, including but not limited to delays, losses, damages, etc. caused by website errors, transmission problems or force majeure.
12. Applicable Law and Dispute Resolution
These Terms of Service shall be governed by Kenyan law. Any disputes arising from these Terms or the services of this website shall be settled through friendly negotiation between the parties. If no agreement is reached through negotiation, the court where the company is located shall have jurisdiction.
13. Contact Us
If you have any questions about these Terms of Service or need further information, please feel free to contact us:
Website: kunweisupply.com
Customer Service Email: [email protected]
Thank you for choosing SHWAHUA LIMITED. We will wholeheartedly provide you with high-quality custom painting services!